Bradford White Phone Numbers and Emails

Toll-Free Number:

  • (800) 523-2931
    United States
Send Message

Customer Service:

  • (888) 443-4394
    AeroTherm®/GeoSpring* Questions
  • (844) 235-4958
    Product Selection and Sizing Questions
  • (800) 531-2111
    Warranty Questions
  • (215) 941-6400

General Info:

  • (866) 690-0961
    Canada

Sales:

  • (215) 641-9400
    International

Technical Support:

  • (800) 334-3393
    24/7 Technical Support

Bradford White Emails:

General Info
Legal
Privacy Inquiries
Media
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How to Contact Bradford White Customer Service?

Most Popular Number:

(800) 523-2931
United States
Total calls: 342 Issues resolved: 17 Last call: Mar 22, 2024

What is the Bradford White Customer Service Phone Number?

The Bradford White customer service phone number for US customers is (800) 334-3393. Bradford White can be reached at +1 (215) 641-9400 for international customers. These numbers connect you to the Bradford White tech support team, which is trained to assist with any technical issues or inquiries related to their products.

Bradford White aims to provide quick and efficient customer service. Response times may vary depending on the nature and complexity of your issue. However, the company strives to answer all calls promptly. Having your product information on hand when calling is essential, as this will help the Bradford White customer service team assist you more efficiently.

What is the Bradford White Corporate Office Address?

The Bradford White Corporation is headquartered in the United States. Their corporate office address is 725 Talamore Drive, Ambler, PA 19002, USA. This location is the hub for their operations, including product development, management, and customer service.

If you wish to contact Bradford White via mail, ensure your letter is addressed correctly and includes any necessary details about your inquiry or issue. However, it's recommended to use their phone service or online contact methods for immediate assistance.

Does Bradford White Have 24-hour Customer Support?

Bradford White does offer 24-hour technical and warranty customer support. But if you have other questions, customer service hours are Monday through Friday, 8:00 AM to 5:00 PM Eastern Standard Time. While they strive to provide excellent service during these hours, they only have representatives available within this time frame.

If you require assistance outside of these hours, it's recommended that you visit the Bradford White website. They offer a range of online resources, including product manuals, troubleshooting guides, and FAQs that may help address your issue.

How Do I Contact Bradford White via the Website?

To contact Bradford White via the website, navigate to www.bradfordwhite.com and click the "Contact Us" link at the bottom. This will take you to a Bradford White 24-hour customer service form where you can fill in your contact information and details about your inquiry or issue.

After completing the form, click "Submit" to send your message. Bradford White aims to respond to these inquiries as quickly as possible. However, response times may vary depending on the nature of your issue.

The Bradford White website also offers product guides, troubleshooting tips, and FAQs. These resources may answer your questions immediately, even outside of the company's customer service hours.

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Contact Information

Bradford White Website:

Bradford White Help Center:

Corporate Office Address:

Bradford White Corporation
725 Talamore Drive
Ambler, Pennsylvania 19002
United States

Other Info (opening hours):

Other Location:

200 Lafayette Street,

Middleville, MI 49333, US

.

More contact details

Fax:

+1 (215) 641-9750

Bradford White Rating Based on 22 Reviews

Rating details

2.6
more details
Customer service
Product or Service Quality
Price Affordability
Value for money

Rating stats

Rating trend

Summary of Bradford White Customer Service Calls

705 TOTAL
CALLS
08:11 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bradford White?

Product/ Service Question:

  • “Panel in the heater not working”
  • “Warranty”
  • “Water heater not working”

Request for Information Question:

  • “Tech-support”
  • “Customer concern”
  • “Tech support”

Return/ Replace Question:

  • “When I bought my home there was already a hot water heater in there it was just replaced and 2015 I bought my house in 2017 and apparently there's a problem with the hot water heater and it needs to be replaced I wanted to know if it was still under”
  • “Warranty replacement”
  • “Replaced gas control valve. Won't start up”

Staff Question:

  • “Customer service cuestión”
  • “Geo Springs hybrid service”
  • “Tech support”

Shipping and Delivery Question:

  • “Sent the wrong parts to my clients”
  • “Icon package”
  • “To obtain the correct size of the relief valve on a 50 gal BW Waterheater”

Other Question:

  • “Water heater code 981”
  • “Issues”
  • “Water heater issue”

About

Summary

Bradford White is a privately held company which specializes in manufacturing and distribution of residential and commercial water heaters. It was founded in 1881. The headquarters is based in Ambler, Pennsylvania, United States. Bradford White offers a wide selection of solar gas backup, atmospheric vent gas, wall hung electric, tankless indoor, and atmospheric vent models. The company also provides mixing devices, valves, haulers, and many other accessories. Bradford White offers a limited warranty which covers both the glass-lined tank and component parts for leakage or other malfunction caused by defects in materials and/or workmanship. Bradford White has a chain of dealers and representatives all over the world.

Bradford White reviews and complaints

Bradford White is ranked 26 out of 365 in Heating, Cooling and Air Conditioning category

Official Company Name

Bradford White Corporation

Motto/Slogan

BRADFORD WHITE IS AMERICAN STRONG

Founded

1881

Type of Business

Online, Offline

Area Served

Worldwide

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